• Type your new password into both the 'New Password' and 'Confirm Password' input boxes.
• If the 'Submit' button is greyed out after entering it in both input boxes, there is a mismatch in what you typed. Retype the password in both input boxes.
• If you submit and see the red text in the screenshot, your password does not meet the minimum requirements. Passwords in EMS need at least 10 characters, 1 uppercase, 1 number, and 1 special character.